For the Easter break, please note our team is operating with minimal staff. We appreciate your patience and understanding as we experience slight delays in response times.

AUS | Wholesale | Archies Footwear FAQs

Just some points to help with your online ordering of &#xA0;Archies Footwear products:You must make sure that you use the right web browser.&#xA0;The website does not function correctly when using older internet browsers such as Internet Explorer. For the website to function correctly, use Google Chrome or Mozilla Firefox.&#xA0;Make sure you use the correct website.Please note the retailer&apos;s website is different website to the general consumer website. &#xA0;Retailer:&#xA0;<a href="https://retailers.archiesfootwear.com.au/" id="isPasted">https://retailers.archiesfootwear.com.au/</a>This will prompt you to log in using the email address associated with your account.&#xA0;If you have forgotten your password you can reset your password by using the Forgot your password link on the <a href="https://retailers.archiesfootwear.com.au/account/login" rel="noopener noreferrer" target="_blank">login</a> page.&#xA0; <a href="https://retailers-archies-footwear-7d70fljxp20.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii fr-fil"></a> &#xA0;

Just some points to help with your online ordering of  Archies Footwear products:. You must make sure that you use the right web browser. The website does not function correctly when using older internet browsers such as Internet Explorer. For the we

I am having trouble logging into this website

Ordering and order issues

What sizes and colours should I order?

Do you have a minimum order?

Display stands

I want to change my order

I can't submit my order

What about out-of-stock items?

What to do for exchanges/refunds or warranty claims

Exchanges, Refunds and Warranty Claims

Where do I find information on the wholesale price, RRP, display stands, postage etc?

What are your payment terms?

Can I order now and pay later?

Do you have a back order system in place for out-of-stock items?

Where do I need to send remittance advice to?

Operational queries

I want to add more locations to sell Archies Footwear

Where can I see my account details including order history, payment status, etc?

Account-Related Queries

Shipping costs

What if the order is too big for a soft package but still below the minimum spend?

What is the shipping cost for orders less than the minimum spend to get free shipping?

Is there express shipping available for orders that are below the minimum spend?

I am having trouble logging into this websiteUpdated 7 months ago