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AUS | Wholesale | Archies Footwear FAQs

All of the information you should need to know about stocking our products (including wholesale price, postage cost, display stand options, approximate delivery times, standard terms and conditions, etc), is located in the &#x2018;<a href="https://retailers.archiesfootwear.com.au/pages/summary-of-information" rel="noopener noreferrer" target="_blank">Getting Started</a>&#x2019; tab on this website.If you have an account with us then simply click the link above and sign in. &#xA0;Please let us know if you cannot find the information that you are after or if you have any further questions and we will be more than happy to help!&#xA0; <a href="https://retailers-archies-footwear-7d70fljxp20.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii"></a> &#xA0;

All of the information you should need to know about stocking our products (including wholesale price, postage cost, display stand options, approximate delivery times, standard terms and conditions, etc), is located in the ‘Getting Started’ tab on th

Where do I find information on the wholesale price, RRP, display stands, postage etc?

Operational queries

I am having trouble logging into this website

What sizes and colours should I order?

Do you have a minimum order?

Display stands

I want to change my order

I can't submit my order

What about out-of-stock items?

Ordering and order issues

What to do for exchanges/refunds or warranty claims

Exchanges, Refunds and Warranty Claims

What are your payment terms?

Can I order now and pay later?

Do you have a back order system in place for out-of-stock items?

Where do I need to send remittance advice to?

I want to add more locations to sell Archies Footwear

Where can I see my account details including order history, payment status, etc?

Account-Related Queries

Shipping costs

What if the order is too big for a soft package but still below the minimum spend?

What is the shipping cost for orders less than the minimum spend to get free shipping?

Is there express shipping available for orders that are below the minimum spend?

Where do I find information on the wholesale price, RRP, display stands, postage etc?Updated a year ago