There are two ways to monitor the delivery status / tracking of your order:
Option 1: Monitor tracking via the tracking number in the dispatch notification email that you will have received to the email address associated with your Archies Footwear account.
Please watch our short instructional video below on how to check the tracking of your order by using the dispatch notification email link.
- Click on the ‘View your order’ link in the order confirmation email: When your order has been dispatched from our warehouse, you should receive a dispatch notification email to the email address associated with your Archies Footwear account. Within the email, there is a link to ‘View your Order’, simply click on this link. This is highlighted in blue and circled in red below. This will then take you to your order.
2. Click on the tracking link within the order: Once you have accessed your order, there will be a tracking number link written in red. Simply click on this link and this will take you to the Aus Post or Couriers website where you will be able to check the delivery status of the order.
Option 2: Monitor tracking via your Archies Footwear account and locating your order and associated tracking number.
Please click here to watch our short instructional video on how to check the tracking of your order from within your Archies Footwear account.
- Access your account details: Once logged in, click on your account name in the top right of the screen.
- Find your order:In the account details section of the website, click on the corresponding order number.
- Your Order: This will take you into the order – click on the ‘Click here to view your order’ link.
- Click on the Aus Post tracking number: Once you have clicked on your order, this will take you to a page that shows your orders unique Aus Post or courier tracking number. Simply click on the link with the tracking number (circled in red) and this will take you to the tracking section Australia Post or Couriers website and the status of your order should be viewable.
- Aus Post Tracking Page: The Aus Post tracking page will then show you the status of your order.