Please note; we use both Aus Post and Courier services to deliver the stands and due to the different services used, it is common that the thongs and the stands will arrive at different times, so please do not be concerned if your thongs show up with no stand or vice versa, there is usually a lag of a couple of days before both items arrive. You can track the status of your stand order and your thongs order via the tracking notification email that you will receive when your goods have been dispatched from our warehouse or by locating your order and the associated tracking number in your Archies Footwear account. The tracking notification email will be sent to the email address that was used to create the account with the Archies Footwear retailer website.
Articles in this section
- How will I know when my order has been dispatched?
- My thongs have arrived but I have not received my stand yet (or vice versa).
- If I need the thongs urgently, can I have them express posted?
- If I order express post, does this guarantee next day delivery?
- What about if the order is too big for a satchel but still below the minimum order?
- What is the cost of postage satchels for smaller orders and how many thongs do they fit?
- Where can I see the delivery status of my order / monitor tracking?
- Once my order is dispatched, how long will it take to arrive?
- How long will it take to dispatch my order?
- How much does postage cost?