Option 1: Manage your multiple locations through one email. To do this you simply add a further address, with a unique company name. For example, if Mr. Physio has two locations under one company name in separate towns/suburbs, (Moama, NSW and in Ech

Option 1: Manage your multiple locations through one emailTo do this you simply add a further address, with a unique company name. For example, if Mr. Physio has two locations under one company name in separate towns/suburbs, (Moama, NSW and in Echuca VIC), then we recommend that the company name used should be &#x2018;Mr. Physio Moama&#x2019; and &#x2018;Mr. Physio Echuca&#x2019; etc.You can find the address field within the customer account section of the website by clicking on your business name in the top bar of the website (next to the cart). Option 2: Each location has its own unique email and manage each one separatelyWhen the system is set up this way, each location can manage its own ordering, invoices, and notifications from that location&#x2019;s email account. This is ideal when there is a manager at each location.If you choose to set up your account in this manner, each location will need to have its own:&#xA0;1. Email address&#xA0;2. Stock delivery address&#xA0;3. Unique company name. e.g &#x2013; Mr. Physio Echuca, Mr. Physio Moama, etc.You need to be approved by us as a stockist to start ordering, so as soon as you have signed up for the additional location, please email us to let us know. <a href="https://retailers-archies-footwear-7d70fljxp20.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii fr-fil"></a>

I want to add more locations to sell Archies Footwear

All of your account information, including previous orders, tax invoices, payment history, etc can be accessed through your online account. To access your online account information and view your payment history, please follow the following steps:. 1

All of your account information, including previous orders, tax invoices, payment history, etc can be accessed through your online account.To access your online account information and view your payment history, please follow the following steps:1. Access your account details: Once logged in to your account, click on your account name in the top right of the screen.2. Payment History: Once you log into your account, your payment history should be immediately viewable.3. To download your tax invoice:&#xA0;We do not include hard copies of the Tax Invoices with orders as PDF versions of your Tax Invoice can be very easily downloaded both in the confirmation email that you receive when you submit your order and also from within your account on the Archies Footwear retailer website.Downloading the Tax Invoice from within your order confirmation email:&#xA0;Click on the link in the order confirmation email: When you submit your order, you should receive an order confirmation email to the nominated email for that account. Within the email, there is a link that allows you to download your invoice. Simply click on the &apos;click here to download a PDF Tax Invoice for your order&apos;.Downloading your tax invoice from within your Archies Footwear retailers account:&#xA0;In addition to the above, all of your account information, including previous orders, tax invoices, payment history, etc can be accessed through your online account.You must make sure that you use the right web browser: The website does NOT function correctly when using older internet browsers such as Internet Explorer. For the website to function correctly, you must use more modern browsers such as Google Chrome.If you are having any trouble, please <a href="https://retailers-archies-footwear-7d70fljxp20.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank">contact us</a> at support and we&#x2019;d be more than happy to assist you.&#xA0;<a href="https://retailers-archies-footwear-7d70fljxp20.gorgias.help/en-US/embed/contact" rel="noopener noreferrer" target="_blank"><img src="https://uploads.gorgias.io/Aa90l7EVY0qxJWor/undefined-419391ff-b0d6-4f1e-a1e5-31e012e0afed" style="width: 300px;" class="fr-fic fr-dii fr-fil"></a> &#xA0;

Where can I see my account details including order history, payment status, etc?

You may have noticed we've recently made some visual improvements to our wholesale website. If you're seeing an outdated version of our website, please clear your cookies and cache and try again. When you first land on our new home page you'll be met

You may have noticed we&apos;ve recently made some visual improvements to our wholesale website. If you&apos;re seeing an outdated version of our website, please clear your cookies and cache and try again.<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-07560ed3-e274-4842-8e9d-95c70852fe3a-log-in-apply.png" style="width: 553px;" class="fr-fic fr-dii">When you first land on our new home page you&apos;ll be met with a &quot;Welcome&quot; message and buttons to &apos;Log In&apos; or &apos;Apply&apos; - If you&apos;re an authorised Archies retailer and would like to log in please click &apos;Log In&apos;. Instead of relying on remembering passwords you&apos;ll be sent a 6 digit code to your authorised email address.<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-27a511bc-9e7a-4be9-84ce-9188903b2ac0-log-in-email-field.png" style="width: 538px;" class="fr-fic fr-dii"> Once logged in you can navigate to &apos;Orders&apos; to view a list of previous orders, pay an outstanding invoice, download an invoice etc.<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-73d528d0-2c12-49e6-8b1d-ca8807901ec2-home-page-orders.png" style="width: 566px;" class="fr-fic fr-dii">You can also navigate to &apos;Profile&apos; where you can update any personal information ie. email address, shipping address, phone number<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-5ee76656-5773-44be-9fce-b507a3a91a3d-home-page-profile.png" style="width: 548px;" class="fr-fic fr-dii">To begin placing an order you can click the &quot;Start Your Order&quot; button where you&apos;ll be presented with our brand new Wholesale Order Portal.<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-b892031f-851a-4f17-9610-1e613b167bef-home-page-start-your-order.png" style="width: 560px;" class="fr-fic fr-dii">At the top of the page you will see our most FAQ&apos;s regarding our &apos;Suggested Order&apos; function as well as shipping, sizing and marketing material, as well as a &apos;Contact Us&apos; button to get in touch with a member of the Archies team if you require any assistance with your order.<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-f7d32987-6688-4a2b-88db-020864937cd0-wholesale-order-faq.png" style="width: 564px;" class="fr-fic fr-dii">Our &apos;Suggested Order&apos; function is built using data from our retailers all around the world and helps take the guess work out of your ordering by pre-filling orders for 20, 30, 40, 50, 60, 70, 80, 90, 100, 128, 168, 320 piece orders. If you&apos;ve selected a pre-filled quantity you can edit the sizes and colors you see fit.&#xA0;<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-4495425e-9a41-4857-adbf-06f12cc6c9d5-wholesale-order-autofill.png" style="width: 562px;" class="fr-fic fr-dii">The ordering table will show you a total qty and price for each product in your selection in the &apos;Total&apos; column, however to get a better understanding of your order we&apos;ve created a &apos;Order Summary&apos; tab which will give you insight on your order by size &#x2013; including a size distribution graph to illustrate your order &#x2013; as well as a By Color, By Category, Total and Misc tab for further breakdowns.&#xA0;<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-cd406fde-9612-47f8-8b3d-578bfbfbc218-wholesale-order-order-summary.png" style="width: 542px;" class="fr-fic fr-dii">Once you&apos;re happy with your order navigate to the &apos;Checkout Securely&apos; button in the bottom right of your screen. You&apos;ll be met with a Terms and Conditions modal where you&apos;ll acknowledge and accept our Supply Agreement and Terms of Service before allowing you to proceed to checkout. Once you tick &quot;I agree to the terms and conditions&quot; you&apos;ll be able to click &apos;Proceed to Checkout&apos; where your shipping information will be pre-filled.&#xA0;<img src="https://attachments.gorgias.help/Aa90l7EVY0qxJWor/hc/Aa90l7E4nJ2JWorj/2026060906-a9ff4d11-5955-42be-8429-48e5af03ee17-wholesale-order-terms-and-conditions.png" style="width: 553px;" class="fr-fic fr-dii">If you have any questions or are struggling with placing an order, please feel free to reach out to our customer service team who are here to help.

How to navigate our new website

For the Easter break, please note our team is operating with minimal staff. We appreciate your patience and understanding as we experience slight delays in response times.

AUS | Wholesale | Archies Footwear FAQs

Account-Related Queries

I am having trouble logging into this website

What sizes and colours should I order?

Do you have a minimum order?

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